Before the COVID-19 pandemic, the banking industry’s traditional business model was already under significant strain, facing real challenges brought on by the rise of internet & open....
3 mins read
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Discover practical insights, trends, and strategies from MDA Training’s team of learning and development experts. Our blog explores the topics that matter most to L&D leaders, from experiential learning and skills development to industry-specific training approaches, helping you build high-performing teams.
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Banking sector training
Key takeaways
Private banking relates to the financial services offered to high-net-worth (HNWI) clients who typically have a high income or sizable assets.
By definition, wealth management....
3 mins read
The term ‘relationship management’ is often referred to in the professional world as businesses continue to look for ways in which to improve the experiences of their customers or....
4 mins read
A report released by EY earlier this year outlined exactly how consumers have changed their banking behaviours in light of the coronavirus pandemic.
Packed full of relevant statistics and....
3 mins read
Make no mistake; interactive training has always been important for businesses looking to engage their new hires, particularly when it comes to creating memorable training programmes.
With....
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After several months in lockdown and growing uncertainty about the future of the UK economy, many businesses are now beginning to integrate their employees back into their typical working....
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Traditionally, leading banks have always been successful on the basis of providing the best products; allowing their customers and clients to manage their finances with ease.
In recent years,....
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Employees in the banking sector will use the skills they learn from day one to help them succeed long term, which ultimately highlights the importance of effective early careers development.
For....
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Banks and investment management companies pay a significant amount of attention to the technical skills required to excel in the increasingly competitive industry - such as credit skills and....
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There is no denying the fact that training and employee development in the banking sector has been largely disrupted as operations continue to be significantly affected by the coronavirus....
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At this time of the year, our specialist consultants would usually be flying across the world, delivering in-house, experiential learning solutions for graduates, interns and new hires....
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As a result of the ongoing coronavirus (COVID-19) pandemic, digital banking solutions are going to be essential if banks want to ensure continuity.
As we covered in our previous blog, once life....
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Credit skills are integral to the operational performance of any bank from a financial, operational and relationship management perspective.
While the majority of employees in the banking sector....
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As financial decline looms over the UK following the most severe business disruption we’ve seen for many years, it now appears to be clear that we are heading for a nationwide recession.
While....
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The traditional structure, operation and priorities of a typical banking business is rapidly evolving day-by-day as new regulatory pressures, technological considerations and consumer expectations....
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In the last week, the Chancellor Rishi Sunak has all but confirmed the fears of businesses and SMEs across the UK by warning that the UK faces a ‘significant recession’ as a result of the....
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Here at MDA Training, delivering bespoke, experiential learning programmes and activities for businesses all over the world is at the heart of everything we do. Now that many companies are limited....
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We are thrilled to announce that our online resource centre ‘MDA Learning Lab’ is now available to access.
Full of articles, videos, statistics and more, our resource centre will serve as a....
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A modern banking operation has to account for so much more than it did several years ago, as compliance, innovation and market disruptions are so much more prevalent than they used to be. Much like....
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Banks will spend a significant amount of their budget on business banking training programmes to develop the skills of employees across an entire hierarchy, in several key areas. Far too many of....
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The infrastructure of a banking business is something that will have been changed, developed and perfected over several years. From longstanding blue-chip organisations to challenger banks that are....
2 mins read
Risk management in banking has never been more complex than it is today. The past decade brought with it a global financial crisis, banking scandals, technological advancements, and much more. All....
3 mins read
The current state of the banking sector lends itself towards the development of open banking, the importance of client-centric relationships and the rise of innovation and in light of several....
3 mins read
A long term goal for any business will be to ensure that operations are running as smoothly as possible. Without a clear focus on developing both existing and new client relationships, however, this....
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The banking sector has been subject to significant changes over the years, from the implementation of ATMs and contactless debit cards to the rising dominance of fintech across the UK.
As banking....
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With so many fresh-faced graduates trying desperately to get their foot in the door of the banking industry, it can be hard to differentiate between the mass of applicants, each with similar....
3 mins read
The rise of open banking has greatly affected the financial services sector for businesses in the UK and beyond. The increased facilitation of data sharing from the big corporations to third parties....
3 mins read
There are so many benefits associated with e-learning methods when it comes to developing the skills of employees. From improved learning retention to increased flexibility, e-learning epitomises....
3 mins read
Credit skills are absolutely essential for any business operating in the banking sector. The practical and competitive nature of the industry means that it is not enough nowadays for employees to....
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The beginning of a new decade poses many new opportunities as well as challenges for businesses that operate in the banking sector. While the issue of Brexit still remains relatively unsolved, there....
3 mins read
Onboarding is the process of integrating new hires within your company culture and processes, while also equipping individuals with the tools and skills that they need to become a productive team....
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The commercial and retail banking industry is an increasingly competitive sector, meaning excellent client service skills are vital to avoid other businesses poaching your customers. It is critical....
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Due to being a complicated and ever-changing industry, businesses in the banking sector should be looking for training methods that will engage their employees and make a significant difference in....
3 mins read
The banking sector can become incredibly difficult to work in as processes, laws and technologies are constantly evolving. It can leave employees confused and lacking a solid grip on how banking....
3 mins read
Time management training helps individuals to manage their workload more efficiently, saving time that was previously spent on workplace distractions and unproductive activities.
While time....
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Business banking training programmes will inherently aim to develop the skills of employees both old and new in order to maintain operations at the highest level.
In the modern banking sector,....
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Key performance indicators (KPIs) are incredibly relevant to the banking sector, as businesses compete to reach specific targets and secure repeat business.
Particularly in the retail banking....
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Fintech has rapidly developed as an industry in the last few years, providing consumers and corporations alike with a vast range of opportunities to engage with the latest financial technologies....
3 mins read
Graduate training programmes in the banking sector will put the brightest young talent through their paces from the very beginning, ultimately preparing them for the various roles and....
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Risk training is something that should be consistently implemented throughout a business in any professional industry. In particular, companies in the banking sector should be prioritising risk....
3 mins read
Employees in the retail banking sector need to possess a vast range of skills in order to succeed in a market where millions of people are looking for an efficient service on a continual....
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The banking industry is facing its most unpredictable period in years. Particularly in the United Kingdom, as the uncertainty surrounding Brexit and the European Union continues to loom over even....
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As part of our continued partnership to provide experiential learning solutions for Deutsche Bank, we are thrilled to be playing a pivotal role in one of their latest projects: ‘Getting started in....
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Retail banking training programmes need to be more personable than typical corporate programmes to ensure that employees possess the skills necessary to build long term relationships with....
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The banking sector in the UK and beyond is facing its most uncertain period in years, as the political and social climate continues to produce economic uncertainty.
When it comes to preparing a....
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If businesses are stuck with a formulaic, lineal structure towards their operations without being open to change, then an agile mindset will never be achieved in the workplace.
In the banking....
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Corporate banking training needs to be clearly focused on developing core skills related to the business as well as giving employees the opportunity to actively attempt and reflect on their....
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Financial services training courses will equip employees in the banking sector with the relevant skills they need to work at optimum levels in their specific field.
As a corporate industry,....
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An effective investment banking training programme will be focused around an overview of the specific business, as well as how several divisions work together in order to deliver a superior service....
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The deliverance of practical credit skills as well as developing relationship management techniques should form the basis of any commercial bank training programme.
With this in mind, there are....
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The need for people management and client service skills is essential for employees in the private banking sector as it is a widely competitive and engaging market.
If a business is to succeed in....
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Training in banking is critical to any business in the industry, and effective compliance training methods should be prioritised in 2024. With rules, laws and regulations continually evolving in the....
2 mins read
With the United Kingdom expected to leave the European Union in just a matter of weeks, the future of the banking sector is still unclear. The potential implications of Brexit toward financial....
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A professional set of client service skills are critical to maintaining the relationships that ultimately make a banking business successful. The need for a workforce that can listen, communicate....
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Training in banking across all sectors of the industry is largely focused on the deliverance of effective financial services to customers and clients alike, as well as the progression of people....
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Workplace training is always essential to improve their skills and abilities and ensure that you’re offering your customers the optimum service and best representation of your business.
Whether....
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The financial services sector is currently facing a skills shortage which is consequently causing financial services directors to lose sleep over concerns for the future.
With increased....
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The banking sector is a rapidly changing industry and therefore sustaining employee wellbeing and operational environments can prove to be stressful and often equally as challenging to manage.....
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