There are far too many businesses that rely on traditional workplace training programmes that have been created without specific goals and key performance indicators (KPIs) in mind.
While these outdated programmes may appear to save business leaders money short term, they will not engage and motivate employees, which can lead to insufficient learning retention, which could ultimately cost businesses vast amounts of money in lost revenue.
Investing in a training programme that clearly outlines the key performance indicators that the company is trying to achieve as well as offering employees the opportunity to improve their skills is inherently likely to ensure a return on investment.
What is a key performance indicator?
A key performance indicator is a metric used by businesses to measure how accurately they are performing against specific goals. They can be used to discover how employees are working at several levels, to several objectives.
The benefit of identifying key performance indicators is that it enables business leaders to focus their workplace training efforts on specific areas or weaknesses that will help employees to improve long term.
Without clear guidance on what training programmes should be aiming to improve, whether it’s collaboration, client service, commercial skills or anything else, businesses leave themselves vulnerable to poor results from their training efforts.
How can businesses focus their training programmes to incorporate KPIs?
Before investing in a bespoke workplace training programme to focus on specific needs, businesses need to clearly identify their key performance indicators for particular goals and order them in terms of priority, which will guide them in structuring the right training course for their employees.
When specific KPIs have been identified, businesses can then take steps to implement them where suitable for employees across an entire hierarchy. From those in leadership positions down to new hires and graduates, companies will begin to see better results.
At MDA Training, our experiential learning programmes are suitable for several professional industries and are designed with the specific goals and KPIs of our clients at the forefront. For more information, visit our services page here.
Experiential learning methods to incorporate KPIs
Compared to traditional training methods, experiential learning encourages employees to develop their skills by actively participating in activities related to their role as well as the wider business, thus improving learning retention.
Where key performance indicators are concerned, experiential learning programmes allow those at all levels of the business to work collaboratively, gaining insights from each other and reflecting on their own performance in a safe environment, which significantly improves team development as well as commercial skills.