It is incredibly naive for any business leader to assume that one training approach will prove to be effective for an entire workforce. Especially for large businesses in the banking sector, where so much information needs to be taken on and retained, adopting a one size fits all method can prove to be harmful in the long run.

In the modern workplace, which is dominated by technology and digital solutions, there is no need to rely on traditional workplace training events to develop the skills of employees.

To adequately prepare employees in the banking sector to excel within their roles as well as maintaining a positive environment, there needs to be an investment in business banking training methods that are going to drive real organisational change.

Catering to the varying needs of banking employees

According to 24x7 learning, only 12% of learners implement what they learn from the training that they receive on their jobs. This is a frighteningly low number, considering how much time and money businesses spend on their training efforts.

Far too many businesses will cut corners and create a standard business banking training programme that contains all of the relevant information, but without a real consideration about what impact it will have.

What works brilliantly for one employee will be absolutely useless for another. Take a Millennial employee and a Baby Boomer, for example. Their cultural surroundings and background will always suggest that they learn in different ways, highlighting the importance of adopting a varied approach in order to see results.

Particularly in banking, where employees will have vastly different roles and responsibilities despite working for the same business, there needs to be an approach in place that enables employees to flourish related to their specific role and best ways of learning.

Offering a blended training approach for employees

It is a common misconception that utilising several mediums and methods as part of business banking training is an expensive and laborious task for employers in banking. When implemented correctly, offering a blended approach can secure a significant return on investment.

For businesses in the banking sector, there are now a vast array of training methods that are suitable for a diverse range of employees and proven to improve learning retention when compared to traditional training events.

Notably, experiential programmes, mobile learning and business simulations all serve to provide employees with a unique opportunity to ascertain how they learn best and use these methods going forward in order to be the best they can be.

MDA Training’s approach to business banking training

At MDA Training, our experiential learning solutions for business banking training programmes are designed to help your employees experience the challenges they will face, from start-up through to international maturity, and how your bank can support them at each stage of their growth.

Our innovative programmes focus on:

• Credit Skills
Client Centricity
• Compliance Training
• Technology and Innovation
• Products and Control Issues
• Asset management
• Onboarding.

Delivered using a range of digital, simulation-led techniques, we are able to improve the learning retention of your people on an organisational scale.

When it comes to improving learning retention across an entire workforce as well as securing a return on investment from training programmes, business leaders need to intrinsically link what is important to their banking business and align it with how best their employees learn.