Developing Your People With Effective Professional Skills

Resilience

Our workshop empowers participants to develop real-life, transferable skills, enabling them to be at their best.

Learning outcomes include: committing to work-life balance; recognising triggers from external events and responding effectively; identifying and addressing unhelpful thinking; choosing the right responses to challenging situations to maintain personal effectiveness; and better handling challenging conversations.

Relationship Management

This workshop, centered around five core themes, is designed to elevate participants, relationship management skills, focusing on the essentials of establishing strong internal and external relationships.

Learning outcomes include: building credibility through rapport; mastering active listening through the four-level listening model; honing communication skills for effective questioning, gaining clarity and a broader perspective, and handling challenging conversations. Additionally, participants will learn how to better collaborate and find mutually beneficial solutions, as well as gain tools to enhance customer focus.

Influencing and Negotiation

Negotiation and influence are crucial skills for developing deep, mutually beneficial long-term business relationships.

Learning outcomes include: effective influencing techniques; strategies for win/win outcomes in negotiations with both internal and external clients; developing a stronger focus on interest-based influencing; maintaining integrity while defending a position, and clearly demonstrating your value add. We highlight how vulnerability, broadening your perspective and curiosity can accelerate trust with other parties.

Effective Personal Impact

This workshop explores techniques participants can utilise, and behaviours they can adopt, to make a positive impact on colleagues and clients.

Learning outcomes include: identifying essential skills for career success; recognising skills gaps and areas requiring development; utilising the five senses to make favourable first and lasting impressions; crafting a personal brand and elevator statement to network effectively and accelerate a career; and enhancing online presence.

Running Effective Meetings

This workshop equips participants with the skills, insights and confidence to contribute more effectively to meetings.

Learning outcomes include: identifying the purpose and structure of a meeting; clarifying meeting objectives, setting agendas and aligning individual expectations; promoting active participation and voice for all attendees; and professionally moderating meetings to ensure meeting outcomes are achieved with clear and actionable follow-up plans.

Delivering Powerful Presentations

This workshop explores the essentials of delivering powerful presentations. Participants gain new insights and practice building their confidence in delivering compelling and effective presentations.

Learning outcomes include: winning the hearts and minds of an audience; harnessing the storytelling power to create impactful and memorable presentations; adopting a ‘;show more than tell’ approach; fostering audience engagement and followership; and mastering the ‘what, why, how, and who’ structure for effective presentation preparation.

Storytelling

This workshop explores how storytelling can accelerate professional communications and provides the tools and techniques to help build stronger long- term relationships.

Learning outcomes include: how storytelling techniques support discussions and change behaviours; developing influencing styles and techniques that take your audience on a journey; understanding the power of personal stories; develop storytelling techniques drawn from successful campaigns; promoting products and services through visual and persuasive stories.

Managing Projects

This workshop provides valuable guidance and support for implementing best practices in managing individual workflows and project teams.

Learning outcomes include: building practical understanding of the key elements of project management to help everyone to understand the role they play and impact they make; utilising the 4D Model for successful project implementation – from initiation and design to development and delivery; embracing agile methodologies for project management success; enhancing self-management and team leadership skills; and managing risks, controlling issues, and monitoring budgets.

Developing Emotional Intelligence

This workshop highlights the significance of emotional intelligence to organisational growth. It enhances individuals’ awareness and comprehension of their own emotional intelligence and its crucial role in personal development and mental well- being.

Learning outcomes include: differentiating between emotional and non-emotional responses; fostering self-awareness and applying self-management tools for growth; improving social awareness and developing and managing relationships; recognising the differences in the ways people think and react to enable more constructive interactions with clients and colleagues; employing techniques to better manage self, others and task.

Diversity, Equity and Inclusion

This workshop is a catalyst for organisations and their employees in fostering a greater sense of belonging and a more diverse and inclusive culture, recognising the benefits it brings to both the business and its people. We explore each participant’s unique value and contribution to the organisation and how to unlock their full potential.

Learning outcomes include: the power of diversity of thought, feeling and psychological safety; inspiring role models and narratives from underrepresented communities; implementing seven strategies for fostering inclusivity among colleagues; and effectively addressing challenges, including biases and prejudices faced by various communities.

Writing with Power and Impact

Much of our professional communication relies on the written word, including emails, direct messages, and reports. Communicating with clarity, conciseness, and persuasiveness enhances relationships, fosters greater collaboration and more efficient working.

Learning outcomes include: ensuring a commercial outcome in written communication; avoiding unnecessary words and paragraphs and focusing on the core message; engaging stakeholders and readers with compelling and persuasive text; awareness of neurodiversity and strategies to support the readers; simplifying text to reduce mental load for recipients; and effective use of visuals to convey complex content.

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