Graduate training can be utilised to support new hires integrate more effectively into a workplace or ensure that they are equipped with the core basic skills required to do their job most effectively.
Graduate training can also be the best time to assimilate your employees with the use of AI, how this fits in with their specific job role and how the company will evolve in the future, due to increased use of AI. The benefit of implementing this at a graduate level is that the majority of graduates will most likely be, at this point, millennials and Gen Z. Therefore, your business will typically find that they more easily adopt technology and are the perfect core generations to integrate these changes.
Human cooperation with AI
There is an underlying fear within a number of industries, that AI will ‘take-over’ a considerable number of jobs in the next five to ten years. However, employers should prepare their employees to work alongside AI, rather than against it, ensuring that they can understand how it integrates with their role and how it supports their productivity. Employees will likely find AI integrated into their job role but also into the way they are managed and trained.
It is also important for graduate training to emphasise that very few occupations will, in fact, be fully automated. Instead, AI will take care of certain activities which will improve business processes, resulting in changes in job roles in order to maintain these systems and work in harmony. One of the key points that need to be reiterated during graduate training is that automation will result in your employees having to undertake less monotonous tasks, typically deemed unfavourable by many.
The second point to drive in the workforce is how AI will augment the company and through the application of data analytics, the businesses will be able to access deeper insights into their customer’s behaviours.
Finally, graduate training should aim to discuss how AI can amplify the workflow. Through redesigning particular process and moving these to be performed by AI, businesses can refocus their human resource to provide services such as advising clients and providing high levels of customer service.
Utilising AI to source candidates is one of the most notable changes occurring within the HR function. Notably, IBM has created a suite of HR tools, which integrate machine learning to both support candidates through a personalised job search and allow for talented individuals to be matched to suitable roles more quickly and effectively. Talent management can also integrate methods of establishing capabilities of applicants in regards to a specific skill set requirement. This prior experience and knowledge baseline will then be able to be used in creating more effective graduate training course, by establishing a baseline knowledge for the content which will be covered in the course.
Virtual coaching and microlearning
Graduate training for the millennial and Gen Z generations should also look to integrate microlearning and virtual coaching. Tools such as chatbots and automated responses can be utilised to support online training programmes and reinforce learning. Some businesses are already utilising this technology to test their employees in how to deal with specific conversations, provide simulations of difficult conversations with customers or coworkers or even teach them how to sell a specific product and the best terminology to use in order to achieve the optimum result.