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MDA Training: Listen, Create, Deliver, Sustain
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What challenges do banks currently face when it comes to workplace training?

Training is constantly evolving across all sectors, with various challenges facing those who develop the content and objectives of the course as well as the teacher.

The banking sector, as one of the most highly regulated industries, must ensure that training and development for their employees and graduate hires are effective and powerful, ensuring a high standard of learning for all staff.

Managing regulation changes easily

The banking sector is well-known for stringent regulations and frequent changes to further protect the interests and data of their customers. Therefore a banking sector training scheme should be regularly reviewed and updated to ensure that all content within it is relevant and holds up to the latest regulations and legislation. Integrating the training with an authoring tool which makes amends and updates easy and effective across all instances of the content can make updating the content overall more easy and helps to ensure there is no inaccurate information included.

Meeting training standards

For a training manager within the banking sector, it is critical to ensure that all staff are trained to an industry approved and satisfactory standard. Integrating technology into your training methods can increase reliability and collect individual scores on testing materials. This is particularly useful when dealing with high numbers of employees, ensuring that trainers have a numerical method of tracking and a simple way to identify those who may not be achieved at the same level as the rest of their group.

Evolving with technology and change

Training courses within the banking sector can fail for many reasons, with one of the key culprits being a failure to evolve with technological change. With the effects of legacy staff who are adverse to change, the banking sector could find itself with resilience from certain employees to integrate technology more heavily into their training. However, banking sector training programmes should try to move away from long-standing processes which can halt progression and reduce their ability to compete with competitors. Failure to embrace technology and the benefits that integrating a multi-device approach can bring, within banking sector training, can result in falling behind.

Multi-location accessibility

Banking firms typically have large groups of staff located in various locations, both nationally and globally, therefore training material needs to be adaptable and accessible. Content should be easily translatable, be revisited to suit cultural amends, if it is to be used globally, and consider different working practices in both the country it is to be used and the country in which the banking offering is located.

Overcoming information overload

Finally, with the huge amounts of information required for individuals to learn and utilise within the banking sector, it is critical to manage this in a way which is easy to digest for all employees. The process of learning can be reasonably overwhelming for some, therefore, breaking the modules into microlearning courses can alleviate some of the pressure and provide learners with a memorable and applicational methodology to ensure they understand the information.

If your banking sector training learning and development strategy could benefit from an overhaul to boost productivity and effectiveness, get in contact with Mda Training today.

#Banking #Employee Training #training in banking #workplace training

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