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Managing others

Increasingly, managers are recognising that their people provide the only true and sustainable way to differentiate the business offering and serve clients most effectively.  The challenge is maximising the contribution that people make to improve the success of the business.

Our tailored programmes help your managers to adopt effective ways of working with their teams and get the best out of each member to develop their contribution to achieving success.

Depending on your needs and desired outcomes, we can closely tailor and combine any of the following areas:

  • Building rapport
  • Coaching skills for managers
  • Developing cross-functional co-operation
  • Driving service culture
  • Engaging with your team
  • Generating emotional loyalty
  • Giving balanced feedback
  • Handling challenging conversations
  • The impact of management style – adapting to suit the needs of team members
  • Introduction to management – delegation, motivation and communication
  • Managing change
  • Managing performance
  • Managing remote teams
  • Managing with clarity
  • Managing your team for success
  • Mentoring for performance
  • Understanding yourself and others.

Sample client projects:

Case iconWorking effectively with others   Case iconMentoring programme